Edfund
Edfund implements major changes to student loan IVR application - February, 2009
Working with Edfund's business analysts and Telecommunications staff, IntegraVox implemented a major re-design
of Edfund's InterVoice IVR system. The redesigned application now provides borrowers with immediate
access to their student loan status, loan balances, and automated phone payments through Bill Matrix.
Los Angeles Superior Court Traffic
Los Angeles Superior Court goes live with IntegraVox outbound reminder application for traffic court - March 2009
Using the Court's existing voice response servers and NEAX 2400 IPX PBX systems, IntegraVox developed, tested, and
deployed an outbound telephony application to remind defendants of their traffic court appearance dates.
In the first three months of its operation, there was a 20% reduction in the traffic court failure to appear rate.
Lake County Circuit Court
Lake County Circuit Court Purchases EZAccess - September, 2005
Using the IntegraVox EZAccess wrapper for Jury System's
Incorporated's JURY+ Access DLL, the Lake County Florida Information
Technology Department has developed a customized interactive web response
system for the County's Jury Department.:
Placer County
Placer County Superior Court Acquires JuryNet - July, 2005.
IntegraVox signed a contact in July,
2005 with Placer County Superior Court for the purchase and installation
of JuryNet -- a comprehensive interactive web response system based
on JURY+ Next Generation from Jury Systems Incorporated. The
system works with the Court's JURY+ Next Generation application to:
Los Angeles County
IntegraVox and NEC implement Hybrid PBX in L.A.County - Sept, 2004
Working with IntegraVox and Los Angeles Superior Court
Juror Services, NEC Unified Solutions completed the installation of two NEC
NEAX 2400 IPX PBX systems at the Court's two Juror Services Call Centers in Los
Angeles County. The switches support 120 staff members distributed
between the two Call Center sites using the NEAX2400 circuit switched
architecture, as well as several remote agents who connect to the system using
the switch's VoIP module.
Placer County
Placer County JuryPhone Installation - June, 2004
IntegraVox customized and installed a 12-line JuryPhone voice response system with a 12-line backup IVR at the Court's data center in Auburn, California at the beginning of June, 2004.
The system works with the Court's JURY+ Next Generation application to:
Tuolumne County
Tuolumne County JuryPhone Installation - May, 2003
News for Tuolumne County.